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About the series
The Evolution of Fandom explores how the relationship between sports organizations and their audiences is changing.
Each episode features industry leaders unpacking new approaches to fan engagement, challenging traditional thinking, and sharing what’s next for teams, leagues, and media companies.
Recent Episode
Episode 5: Keeping fans in the game
The biggest audience in sports isn’t in the stands. It’s the millions of fans who follow on social and watch on broadcast but never buy a ticket, and most teams barely know who they are.
In episode 5, Kyle Eichman is joined by Miheer Walavalkar, Founder & CEO at LiveLike, to explore:
- Why “ghost fans” are sports’ biggest untapped audience, and why teams need to get to know them
- Why owned platforms beat rented social channels as fan interactivity evolves
- Where first-generation OTT fell short by putting TV on mobile without interactivity or community
- How AI can orchestrate siloed workflows across broadcast, push notifications, social, and loyalty
- How personalization creates new sponsorship inventory, from contextual to emotion-based campaigns
- What to fix first: tech stack integration, identity, and unified first-party fan data