Customer support
We’re ready to help in any way we can.
As part of our ongoing commitment to providing expertise and value to our partners, Comcast Technology Solutions provides personalized support from specialists in every discipline we serve.
Please reach out to the appropriate support channel below to help you troubleshooting issues, and to offer solutions specific to the unique needs of your organization.
Ad Delivery and AdFusion Support
+1 (855) 858-1942
AdDelivery_Support@cable.comcast.com
Ad Management Support Site
Channel Origination (Operations) Support
+1 (303) 809-6837
Channel Transmission (CDOC) Support
+1 (303) 486-3872
Cloud Video Platform (CVP) Support
+1 (844) 963-0030 (toll-free from the US)
+1 (610) 732-2101 (outside the US)
support@cts.comcast.com
Technical Resource Center
CDN Support
Comcast MediaExpress Support
+1 (303) 712-3040
DCFVOD_Content_Ops_@cable.comcast.com
Live Linear Processing (LLP) Support
+1 (844) 963-0030 (toll-free from the US)
+1 (610) 732-2101 (outside the US)
support@cts.comcast.com
Managed Satellite Distribution - Content Provider Support
National Video Operations Center (NVOC)
+1 (800) 426-7790
NETAUTH_HITS@cable.comcast.com
Managed Satellite Distribution - MVPD Support
National Video Operations Center (NVOC)
+1 (800) 426-7790
HITS_CCR@cable.comcast.com
Metrological SDK Support
Pay an Invoice
Submit credit card payments
CTS.Finance@comcast.com
Voice Suite (NASR) Support
+1 (800) 777-9824 Option 2, Option 1
NASR_RoutingSupport2@cable.comcast.com
Wholesale Internet Services Support
+1 (888) 262-7300 Option 2
cbc_noc@comcast.com