As part of our ongoing commitment to providing expertise and value to our partners, Comcast Technology Solutions provides personalized support from specialists in every discipline we serve.
Please reach out to the appropriate support channel below to help you troubleshooting issues, and to offer solutions specific to the unique needs of your organization.
Ad Delivery and Ad Management Platform
855-858-1942
AdDelivery_Support@cable.comcast.com
Ad Management Support Site
Channel Origination (Operations) Support
303-809-6837
Channel Transmission (CDOC) Support
303-486-3872
Cloud Video Platform (CVP, fka mpx) Support
(844) 963-0030, option 3 (toll-free in the USA)
+1 610-732-2101, option 3 (outside the USA)
support@theplatform.com
Technical Resource Center
CDN Support
800-824-1776
CDN_Support@comcast.com
Managed Satellite Distribution (fka HITS) - Content Provider Support
National Video Operations Center (NVOC)
800-426-7790
NETAUTH_HITS@cable.comcast.com
Managed Satellite Distribution (fka HITS) - MVPD Support
National Video Operations Center (NVOC)
800-426-7790
HITS_CCR@cable.comcast.com
Pay an Invoice
Submit credit card payments
CTS.Finance@comcast.com
VOD Suite Support
303-712-3040
DCFVOD_Content_Ops_@cable.comcast.com
Voice Suite (NASR) Support
800-777-9824 Option 2, Option 1
NASR_RoutingSupport2@cable.comcast.com
Wholesale Internet Services Support
888-262-7300 Option 2
cbc_noc@comcast.com