Video

“Why is this number calling me?” Protecting customers from nuisance calls and fraud

Thank you to all of our attendees, speakers, and partners for making the inaugural CTS Connects Summit an amazing three days of industry insights!Weren’t able to join us live? Catch “Why is this number calling me?” Protecting customers from nuisance calls and fraud.

A strong voice offering adds value and “stickiness” to business and residential alike. There are important new developments and innovations for MVPDs and operators to protect customer experiences from nuisance calls and sophisticated telecom fraud.

Join Allison Olien, GM, Communications & Technology Provider Solutions, Comcast Technology Solutions, as she talks with Carlos Belloso, Senior Director, Product Management, Comcast Technology Solutions; Beth Choroser, VP, Federal Regulatory Affairs, Comcast Cable; and Chris Wendt, Director, IP Communication Services, Comcast Cable about the voice industry, and how to address top challenges, including:

  • Overview on the state of the industry
  • STIR/SHAKEN – and its benefits
  • International Voice Fraud